contact

Get in touch.

We respond to every email. Average response time: within 24 business hours.

@

direct email

francisco@prompt-eval.com

PromptEval support team · guaranteed response within 24 business hours

quick topic — click to open your email client

◫

Technical support

Bug, unexpected behavior, or question about how a feature works.

▣

Plans & billing

Questions about upgrades, cancellation, or invoices.

◈

Product feedback

Feature request, criticism, or improvement idea.

⊞

Partnerships & press

Integrations, collaborative content, or media coverage.

instant self-service

View plans & pricingCompare Free, Basic, Pro and Team in detail

Manage subscriptionUpgrade, downgrade or cancel via Stripe portal

API documentationFull reference for the Eval API and Prompt API (Team)

Privacy policyHow your data and prompts are stored

tip for a faster response

Include in your email: which plan you're on, what you were trying to do, and what happened. For bugs, paste the prompt that triggered the issue. This cuts out one round of back-and-forth.